Privacy Policy

This Privacy Policy (“Policy”) explains how H2 Studio (“H2 Studio,” “we,” “us,” or “our”) collects, protects, and uses personally identifiable information (“Personal Information”) that you (“User,” “you,” or “your”) may provide when using our website h2.studio (the “Website”) or in the course of purchasing our services. This Policy also describes your rights regarding your Personal Information and how you can manage it.

This Policy does not apply to third-party services that we do not own or control.

1. Collection of Personal Information

We collect and store Personal Information that you knowingly provide to us, including:

• Your email address (required for communication and service access).
• Additional details you voluntarily provide when contacting us.

We do not collect sensitive personal data, such as payment details—our payment processor handles transactions securely.

2. Collection of Non-Personal Information

When you visit our Website, our servers automatically log certain non-personal data, such as:

• Your IP address, browser type, and operating system.
• Referring website, pages visited, and time spent on each page.
• General usage statistics to improve our services.

This information is used for analytics and security monitoring.

3. Payments & Third-Party Services

All transactions on the Website are processed by third-party payment providers. Payment processors may collect and store additional personal information (such as your name, billing address, and credit card details) according to their own policies. H2 Studio does not store or process payment details.

4. Managing Your Personal Information

You can:

• Request updates or corrections to your Personal Information.
• Request deletion of your Personal Information (note: this may prevent access to purchased services).

To make any requests, email us at hello@h2.studio.

We retain data for as long as necessary to fulfill business and legal obligations. Once the retention period expires, Personal Information is permanently deleted.

5. Use and Processing of Collected Information

We use collected data to:

• Provide and improve our services.
• Communicate with you regarding transactions or inquiries.
• Ensure website security and prevent fraud.
• Comply with legal requirements.

We will never sell or rent your Personal Information to third parties.

6. International Data Transfers

Your data may be stored or processed in a country different from your own. If we transfer your data internationally, we take appropriate security measures to ensure compliance with applicable data protection laws.

7. Your Rights

You have the right to:

• Withdraw consent for data processing.
• Request access to your Personal Information.
• Request corrections or updates.
• Request data deletion under certain conditions.
• Object to data processing for direct marketing purposes.

To exercise these rights, contact us at hello@h2.studio.

8. Privacy of Children

We do not knowingly collect data from children under 13 years old. If you believe a child has provided us with Personal Information, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies to enhance user experience and collect website usage statistics. You can disable cookies in your browser settings, but some features of the Website may not function properly.

10. Security Measures

We implement technical and organizational security measures to protect your data. However, no online platform is completely secure. You acknowledge that:

• Internet data transmission is not 100% secure.
• We cannot guarantee absolute protection against cyberattacks.

If we detect a data breach, we will notify affected users and take necessary legal steps.

11. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

12. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our Website means you accept the updated Policy.

13. Contact Us

If you have any questions about these Terms, you can contact us at:

📍 Correspondence Address:
Dubai Silicon Oasis DDP, Building A2, Dubai, UAE

📞 Call us: +971 50 528 9826

✉️ Email: hello@h2.studio